| FAQ | |
| 1-What is the minimum duration for service contract? Ans- Minimum service contract duration is 1 year for (Partners) |
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| 2-How do I reactivate my code that has been de-activated? Ans-Please contact help-desk. |
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| 3-Can i access my account information from a cyber café/office/any other connectivity? Ans-Yes you can access. |
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| 4-Can I change my user- name and password? Ans-You have the option of selecting your user name when you login for the first time using your userid.you cannot change your user-name thereafter. Password can be changed as often as you need through the portal. |
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| 5-I have forgotten the password of my account. How do I recover it? Ans-Please contact help-desk and password will also be emailed to” alternate email address” mentioned by you at “my account “section of the portal. |
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| 6-How do i access my knack account? Ans-Please visit the email portal http://www.knackmanagement.com/webmail if you are first time user then you will have to register using userid as provided by knack management. |
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| 7- How can I change my account password? Ans-Please use portal at http://www.knackmanagement.com to change the password. |
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| 8-Can I give a copy of the software to a friend? Ans-No your service will stop working distribution of the knack management protect key without permission is against copy-right laws. |
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